Configuring Email in SAP
As of SAP Web Application Server 6.10, the SAP system's kernel supports SMTP (Simple Mail Transfer Protocol) directly, meaning that e-mails can be exchanged between the SAP system and any SMTP-compliant mail server without the need for any additional external components. In the outbound direction, the SAP system passes the mails to a single mail server, whereas in the inbound direction mails can be received from any number of mail servers.
As of SAP Web Application Server 6.20, faxes and text messages (pager/SMS) can also be exchanged via SMTP. For this purpose, the faxes and messages are packed into e-mails. For sending, the mail server refers to the domain of their recipients' addresses and forwards the e-mails either to an internal fax/text message server (for example SMS=+919820654321@sms-server.company.com), or to an external provider (for example FAX=+18006756543@fax-provider.com). For receiving, the fax/text message server or provider sends e-mails to addresses with the SAP system's domain (for example FAX=+18009873456@crm-prod.company.com).
Plese ensure:
The mail servers involved must be SMTP-compliant.
If you want to use text messaging in the SAP system, names for the messaging services to be used, such as SMS, must be defined using transaction SA14.
No comments:
Post a Comment